Virginia.gov

Regional Office Assistant

Volunteer

General Description:

This individual provides regular, ongoing volunteer service at the Region office to assist and support all Divisions.

Specific Duties:

  • Greets public at front desk
  • Answers phone calls and provides general information and assistance to callers
  • Directs callers to appropriate VDGIF staff
  • Handles light office duties, including filing, copying, mailings, and other assigned tasks or projects
  • Works with VDGIF and CWF staff and other volunteers, to increase public awareness of and participation in the CWF Program
  • Conducts self in a manner that reflects positively on VDGIF and CWF
  • Exhibits a pleasant phone manner and ability to work well with others
  • Maintains the confidentiality of sensitive information, and abides by all policies, procedures and regulations

Qualifications:

  • Working knowledge of generally accepted office practices and procedures
  • Ability to use basic office equipment—telephones, copier, FAX, postage meter, computer
  • Computer literacy and familiarity with generally used software programs is a plus
  • Ability and willingness to learn
  • Ability to read and accurately interpret agency literature

Training:

  • Orientation
  • On the Job Training
  • Advanced—as determined by responsibilities undertaken

Time Commitment:

This position requires regular and reliable, ongoing volunteer service, preferably on at least a weekly basis. Weekday availability — no weekends or holidays.