Virginia.gov

VDGIF/Norfolk Botanical Garden Eagle Cam: Possible Video Fix

The Virginia Department of Game and Inland Fisheries, in partnership with the Norfolk Botanical Garden and WVEC, is providing a rare glimpse into the life of two bald eagles and their offspring!

Wednesday, April 04, 2007

“Possible Video Fix”

I've been getting messages from folks regarding the video being down. Occasionally there are temporary network outages - which the folks at the Norfolk Botanical Garden work to fix as soon as they can.

I was left scratching my head while talking to a colleague who couldn't see the video feed while I was watching The female feed all 3 of the eaglets.

I remembered a technical glitch I'd had on my computer and sure enough it fixed the problem.
The media player for the camera seems to reset the proxy settings, you can correct this by following these steps.
1. Right Click on the black box where the video should be
2. Select Options from the menu
3. Click on the Network tab
4. Under Streaming Proxy Settings highlight HTTP and click the Configure button
5. Under Proxy Setting make sure that Use Proxy Settings of the Web Browser is elected
6. Click Refresh on your web browser

PLEASE NOTE THAT THIS IS ONLY A POSSIBLE FIX AND MAY NOT SOLVE YOUR PROBLEM

Hopefully this helps.

UPDATE (10:51 PM): We received several e-mails noting Mac users having problems with viewing the Eagle Cam video stream over the past few days. We tested the page using both Firefox and Safari on Mac OS X 10.4 and the camera feed appears to be functioning normally in these browsers at this time.

We will not be able to personally respond to every e-mail or telephone call due to the volume we've received. We do, however, value all of the feedback sent to us and hope you are enjoying the Eagle Cam!